Return & Refund Policy - Angels Fashion

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Return & Refund

We are always looking forward to give you the best of products at the best of prices and with the best of hopes that we continue our relations forever. However if due to some unforeseen situation you require the return of the product then the following terms apply for a mutually consented return.

Return & Refund Terms and Conditions:

’Refunds will be done only through the Original Mode of Payment

We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavor to send you another or refund the payment.

We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping Handling fees are non-refundable.

Please note that we are not accepting any returns for stitched clothing, including Stitched Salwar Suits, Stitched Sarees & Stitched Sarees with custom blouse. We only accept returns for unstitched products.

At any point of time the refunds will not exceed the actual value of the goods. Refunds will be done only through the Original Mode of Payment.

We will not refund the custom duties, shipping cost, Payment gateway charges, taxes, if applicable.

In case of orders with free shipping, the shipping cost would be deducted from the refund angelsouq.com will not be responsible for return the money which you have paid for shipping to send the parcel back.

Customer have to bare the shipping cost while returning the unstitched or stitched products in any case. angelsouq.com will not bare any kind return shipping cost.

Any complaint with regards to the damage or stains should be reported to us within 24 to 48 hrs of the receipt of the products. We may ask for digital picture of the same in order to review the same. In case of product return, we will issued refund once we received the product back at our office. Refund will take time to reflect in customer's account within 45 days.

While we are committed to maintaining a long-lasting relationship with our customers by providing them 100% satisfaction, we are unable to accept returns or exchange of innerwear and jewelry due to hygiene reason. .

Color and Description Discrepancy

The apparel description on the website contains details and product specifications which are approximate values, closest to reality. While we strive to be accurate in showcasing colors there still may be minor variations because of the light and settings during photography and also the color settings and properties of various monitors. Other details like weight, work details and size may vary slightly as well. Hence the customer should keep in mind the slight variation when placing the order online. angelsouq.com believes that every customer placing an order is absolutely aware of these minor variations that may occur in with respect to the actual color of the outfit received.

Embellishment related Issues

Apparel consisting of embellishments like beads and sequences usually has the tendency to come off. Even with perfect handling, care and packaging this cannot be completely avoided. During physical transit, some of them may come loose, hence if you see such situations arise when you unpack or wear your attire, do not worry as it is a common issue. angelsouq.com shall not entertain any complaints after 7 days, once the order is delivered.

No refund – No Cancellation policy –

No cancellation or refund is acceptable for customized, tailored to fit orders.

If you have any question about our return policies, we'll do our best to answer them. Please contact us at [email protected] for more information about returns & cancellations.